About Us
:
Harry Rowland
CEO / President
Palmetto Auto Glass
As a 25 year plus veteran in the glass industry, I have always delivered a strong business performance by creating customer and associate delight.
It is important to increase customer satisfaction by focusing on quality, workmanship and post sales engagement. I serve as the liaison between the customer and the respective insurance company. Identify resolutions for customers, and improve processes. At the same time I coach and train staff on mechanical and safety procedures. I have always had a high level of responsiveness and sensitivity, and effective problem resolution skillset. My areas of expertise include:
ï€ Profit and Loss Management
ï€ Retail and Warehouse Operations
ï€ Customer Service and Retention
ï€ Staffing/Recruiting/Employee Relations
ï€ Improve Associate Engagement
ï€ Inventory Management
ï€ Training and Team Development
Consumers have responded positively to an auto glass repair and replacement company that provides high quality service. As a mobile provider, there is no need for driving around for a retail operation to satisfy your auto glass needs.
Palmetto Auto Glass places itself in the enviable position of purchasing product directly from manufacturers around the world. The result: Palmetto Auto Glass offers industry-leading service, quality and price to its valued retail customers.